Common Questions

Yes. Compounded medications require a valid prescription from a licensed prescriber — a physician, nurse practitioner, physician assistant or veterinarian.

Call us at 980-245-2028 with the name of your current pharmacy and the medication name. We'll handle the transfer process for you. Most transfers take 1-2 business days.

Yes. With your permission, our pharmacists can reach out to your prescriber to request a prescription, transfer or clarify formulation options.

A compounded medication is prepared by a pharmacist for a specific patient based on the prescriber's prescription — for example a different strength, a different dosage form, or a combination of ingredients that isn't commercially available.

FDA does not approve individual compounded medications the way it approves mass-manufactured drugs. Compounding pharmacies are state-licensed, must comply with applicable USP standards, and prepare medications pursuant to valid prescriptions in accordance with applicable Section 503A requirements.

Depending on the prescription: capsules, creams, gels, ointments, solutions, suspensions, troches, suppositories, transdermal preparations, flavored liquids and more. Your pharmacist will identify available options for your specific prescription.

Most are ready within 24 hours. Some complex formulations take longer — your pharmacist will provide a specific timeline when the prescription is received.

Yes — complimentary local delivery is available in Charlotte, Mint Hill, Matthews and surrounding areas. Free ground shipping is available to eligible states.

For qualifying prescriptions received before the daily cutoff, we'll deliver same-day within our local service area. Call to confirm your address is eligible.

Yes. Our pharmacy is at 4455 Morris Park Drive, Suite D, Mint Hill, NC 28227. Monday–Friday 8am–5pm.

For registered hospice and healthcare accounts, GPS provides 24/7 pharmacy support and coordination — 365 days a year.

Coverage varies by plan and by medication. Some compounded prescriptions are covered by insurance; others are self-pay. We'll let you know your price up front.

Call us with your current price — we can often prepare the same formulation at a competitive cost, and our patients regularly report savings on repeat compounded prescriptions.

We accept most major credit cards, HSA/FSA cards where applicable, cash and Apple Pay.

Yes. We compound veterinary prescriptions for dogs, cats, horses, birds, reptiles and other species — including flavored liquids, transdermal creams and chewables designed to be easier to administer.

Yes. Your veterinarian can send prescriptions by fax, phone or through their e-prescribing system.

Grilled chicken, peanut butter, seafood, sweet vanilla and custom flavors for exotic species. Ask your pharmacist about options for your pet's prescription.

Physicians, veterinarians and hospice organizations can contact us at 980-245-2028 to set up prescribing and account details. Our pharmacists can also discuss formulation options for specific patient needs.

For registered hospice and healthcare accounts, yes — 24/7 pharmacist consultation and delivery coordination. For retail patients, our regular hours are Monday–Friday 8am–5pm.

Yes. Contact us to arrange a visit to our Mint Hill facility.